Frequently Asked Questions
If you would like a super-quick answer to your question, rather than waiting to get a response from the team, then please look through our help section!
As we constantly add in the most frequently asked questions, the vast majority of common questions and their answers will be right here! Please be aware that if you do submit a question then it may take 24-48 hours for us to get back to you.
Thank you in advance!
Please do not hesitate to contact us if you have any unanswered questions. Simply click on the "Click Here To Open A Support Ticket" link further down the page.
ABOUT FURNITURE CRAFT PLANS:
1. What is included in the entire package?
FurnitureCraftPlans contains over 9,000 detailed woodworking furniture and craft plans, a time-limited bonus with tutorials on woodworking, hundreds of pages of illustrated guides and FREE updates for life!
2. Metric or Imperial units?
All the plans comes in both metric and imperial units.
3. Do you provide material lists or blueprints?
Absolutely! All plans comes with complete material lists, detailed blueprints, step-by-step guides, photos, illustrations and even recommended suppliers around the world.
4. Do you offer it in a physical edition?
Yes, we do offer a physical DVD edition containing all the plans. You can opt for it in the members area. We ship worldwide! If you prefer to read a hard copy book, you are also able to print the plans off on your printer so that you can read it at your leisure.
5. Do you offer a money-back guarantee?
Yes. FurnitureCraftPlans is supported by a full 60 days money back guarantee. Try the plans yourself. Try as many of the tips as you can. Once you have used these plans on your project, I'm confident that you'll NEVER want to send it back!
But, if you aren't satisfied for any reason, or it doesn't live up to your expectations, you won't be out one red cent. Just send me an email and I will refund your payment. Right up to the final day of this 60 day guarantee.
6. How can I be sure this isn't a scam?
FurnitureCraftPlans been trading in the Clickbank marketplace for many years. Companies trading products through the Clickbank marketplace have to meet strict criteria in order to trade.
So not only do we meet all the trading requirements that Clickbank sets, but we have also been trading on the internet through this site for many years. We are an established company with lots of trained staff happy to assist you with your questions. We stand by the integrity and quality of our product, and this is further supported by our 60-day moneyback guarantee.
PAYMENT & ORDER ISSUES:
1. Can I pay by check or money transfer?
FurnitureCraftPlans is only available by credit/debit cards or Paypal. We are unable to process checks or money transfers.
2. Can I purchase over the phone?
We do not operate a telephone call center, therefore we are unable to process phone orders. We are also unable to process checks or money transfers. All of this is part of our commitment to minimizing the risk of purchase fraud so you know that your credit card details or personal information cannot be misused or misrepresented.
3. I do not have a credit card. How can I purchase?
FurnitureCraftPlans is only available by credit/debit card or Paypal. You will have to get hold someone elses credit or debit card to make the purchase.
Alternatively, you can use bank transfer to transfer funds into a PayPal account. At the checkout page, select PayPal and login to your PayPal account to make the purchase.
4. Are my credit card details secure?
Absolutely. We are committed to making the purchase and order process as simple and secure as possible, both for our customers benefit as well as ours. For this reason we use third party payment retailer Clickbank to process all of our online transactions.
ClickBank is VeriSign secure which is considered the world's most secure credit card payment provider. In order to process payments with Visa and Mastercard, ClickBank requires: the CVV2 or CVC2 security code. This 3 digit code is found on th e back of your credit card.
5. The Clickbank order form does not appear to be working.
ClickBank does go offline temporarily from time to time (like most web sites), while this can be very annoying usually it is only very temporary and within 15 minutes or so it will be back online.
6. My credit card declined. Why?
Clickbank (our payment processor) has some automated security features when it comes to credit card transactions, especially with overseas credit cards. For instance, if the country of origin of the credit card and the country where this is being ordered from are different then it is likely that the transaction will be denied.
I realize that this can be frustrating but if you are unsuccessful you can try a range of other options, such as PayPal or getting someone from your home country to process the transaction for you on your behalf, and then sending the login details to you. |
Cannot find what you're looking for? Contact us at
contact @ furniturecraftplans.com
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